Help
Orders & Payments
How can I place an order?
You can place an order online by adding your desired items to the cart and completing the payment at checkout.
What payment methods do you accept?
We currently accept PayPal as our payment method.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible. While we’ll do our best to accommodate your request, it depends on the status of your order.
How do I know if my order was successful?
You’ll receive an email confirmation once your order is successfully placed.
Why was my payment declined?
Your payment may have been declined due to an issue on PayPal’s end. Please check your PayPal account or try again later.
Shipping & Delivery
Returns & Refunds
Products & Quality
What iPad models are your products compatible with?
Our products are compatible with a wide range of iPad models. Simply select your iPad model on the product page. For your convenience, we’ve also included a compatibility table with exact model sizes.
How do I know which size to choose for my iPad?
Choose your iPad model from the options listed on the product page. If you’re unsure, refer to our compatibility table to find the perfect fit for your device.
What materials are your products made of?
Our iPad cases are made of high-quality PU leather, designed to be durable and eco-friendly.
Are your products durable and tested for quality?
Absolutely! Each product is tested to ensure it meets our high standards for durability and reliability.
How do I care for my iPad case or accessories?
No special care is needed. Simply wipe your case or accessories with a soft cloth to keep them clean and looking great.
Customer Support
How can I contact your support team?
You can reach us by filling out the contact form on our website or through our live chat, available in the bottom-right corner of the page.
What are your customer service hours?
Our dedicated customer service team is available 24/7 to ensure you receive the help you need, no matter when you reach out.
How long does it take to get a response?
Yes! Our live chat is available directly on our website in the bottom-right corner. It’s the fastest way to get answers to your questions or resolve any issues you may have. Whether it’s about placing an order, tracking your shipment, or product details, our team is ready to assist you.
Do you offer live chat support?
Yes! Live chat is available on our website in the bottom-right corner for instant assistance.
Discounts & Promotions
Do you offer any discounts or promotions?
Yes, we offer exclusive discounts on bundled products to help you save more. You can explore these offers in the Bundle Deals section of our website. Keep an eye out for seasonal sales and special promotions as well!
How can I apply a discount code?
Applying a discount code is easy! Simply enter your code at checkout, and the discount will be applied automatically to your order.
Can I use more than one discount code?
In some cases, you can stack certain discount codes. However, this depends on the type of promotion. If you have questions about combining discounts, feel free to contact our support team.
Do you offer student or bulk discounts?
Yes, we offer bulk discounts for larger orders. If you’re purchasing multiple items, check out our bundle offers or contact us for details about custom discounts.